STORE POLICY
Customer Care
Your experience matters to us! We’re here to help and ensure your interaction with the Big Feelings in Color Foundation is filled with care, compassion, and clarity.
If you have any questions, feedback, or special requests, please reach out using the Contact Form located in the footer of our website.
Our friendly team will respond as soon as possible — because your trust and satisfaction are our top priorities. 💌
Privacy & Safety
Your privacy is very important to us. We handle your personal information with the utmost care and use secure third-party payment services to process transactions safely.
We never share or sell your information. Any data collected is used solely to improve your experience, fulfill orders, and provide updates about new resources or community events.
Your trust helps us keep building a safe, supportive space for families everywhere. 🌈
Wholesale Inquiries
If you’re a School, Clinic, or Organization interested in sharing Feelings in Full Color with your community, we’d love to partner with you!
Please complete the bulk order form at the bottom of the page to receive special pricing and personalized support for your organization.
Together, we can bring the message of inclusion, emotional awareness, and empowerment to more children and families. 💫
Payment Methods
Credit / Debit Cards
PayPal
Offline / Invoice Payments (for approved organizations or bulk orders)
SHIPPING & RETURNS
Shipping Policy
We aim to make every delivery smooth and timely.
Orders are processed as quickly as possible, and you’ll receive tracking information once your order ships.
Our packaging is designed to protect your book and minimize environmental impact. 🌍
Return & Exchange Policy
We value your support and want you to feel confident in your purchase.
Because proceeds help fund our programs and free resources, we do not accept returns or exchanges, except in cases of damage upon delivery.
If your book arrives damaged:
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Please fill out the Return Form in the footer of our website within 48 hours of delivery.
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Our team will review your request and reply within 48 hours with return instructions.
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Once we receive the damaged item, we’ll assess the concern.
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If approved, we’ll send a replacement book and email you confirmation with updated delivery details.
Thank you for your understanding and for helping us continue our mission to empower every little superhero! 💕